It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?
I think D is the right answer. Customer Profitability Analysis is crucial during the strategic customer care phase to identify profitable segments and reduce costs in less profitable segments. This aids in maximizing the long-term profitability of customers.
upvoted 2 times
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Daesma
1 year, 4 months ago