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Exam CSCP topic 1 question 501 discussion

Actual exam question from APICS's CSCP
Question #: 501
Topic #: 1
[All CSCP Questions]

A manufacturer is in the process of segmenting customer markets for its products. What is the most appropriate customer factor to use in identifying the segments?

  • A. Profit margin from purchases
  • B. Distance from the nearest plant
  • C. Customer brand image
  • D. Cost of goods sold (COGS)
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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Daesma
Highly Voted 1 year, 4 months ago
Selected Answer: A
One of the most effective approaches to segmentation is to consider the profitability of customer purchases. Customers who generate higher profit margins may justify a higher level of service or customized products.
upvoted 5 times
9a9aff9
4 weeks, 1 day ago
+1. Segment by customer value. ACtual or potential profit orgs can make by acquiring and retaining a given customer or customer type over the lifetime of the relationship(Pareto SEgments APICS CSCP 6-8)
upvoted 1 times
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Rajiv8047
Most Recent 4 months, 2 weeks ago
Selected Answer: C
Customer brand image reflects how customers perceive and associate with a brand. Segmenting based on brand image helps identify groups of customers who may have different perceptions, preferences, or behaviors related to the manufacturer's products.
upvoted 1 times
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yassernaga
7 months ago
C : is the most closed right answer because when try to segmentation the customers should based on the customers needs not based on the product ( cost of goods or the profit margin ) so the most closed answer is C the brand image for each segment Customer brand image reflects how customers perceive the brand and its products. It encompasses factors such as brand reputation, perceived quality, trustworthiness, and brand loyalty. Segmenting customers based on brand image allows the manufacturer to target different customer groups with tailored marketing strategies, product offerings, and messaging that resonate with their perceptions and preferences.
upvoted 2 times
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Aswin_akr
1 year, 2 months ago
Option C is the answer
upvoted 2 times
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BakrAmin
1 year, 5 months ago
C more relevant to segmenting customers
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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