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Exam CSCP topic 1 question 331 discussion

Actual exam question from APICS's CSCP
Question #: 331
Topic #: 1
[All CSCP Questions]

Which of the following reasons is often why many companies fail to achieve the implementation benefits of reverse logistics?

  • A. Many top managers fail to have a good grasp of the cost and benefits of returns.
  • B. Often too much time passes between a product sale and a return.
  • C. The quality issues surrounding returns are too difficult to assess.
  • D. Transportation costs for returns are uncertain and usually higher than for sales.
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Suggested Answer: A 🗳️

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Chosen Answer:
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Weezzy
1 year, 5 months ago
Selected Answer: A
Should be A
upvoted 3 times
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igrd
1 year, 7 months ago
Selected Answer: A
A. Many top managers fail to have a good grasp of the cost and benefits of returns. This is a common reason why companies struggle to achieve the implementation benefits of reverse logistics. A lack of understanding or prioritization of reverse logistics at the management level can lead to insufficient resources, inadequate processes, and poor execution. When managers recognize the potential cost savings and customer satisfaction benefits of an effective reverse logistics system, they are more likely to invest in its development and improvement.
upvoted 4 times
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C (25%)
B (20%)
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