A software company has deployed an application that consumes a REST API by using Amazon API Gateway, AWS Lambda functions, and an Amazon DynamoDB table. The application is showing an increase in the number of errors during PUT requests. Most of the PUT calls come from a small number of clients that are authenticated with specific API keys.
A solutions architect has identified that a large number of the PUT requests originate from one client. The API is noncritical, and clients can tolerate retries of unsuccessful calls. However, the errors are displayed to customers and are causing damage to the API’s reputation.
What should the solutions architect recommend to improve the customer experience?
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