With an AWS Enterprise Support plan, one of the benefits is the availability of a designated AWS technical account manager (TAM). The TAM acts as a single point of contact and provides personalized guidance and assistance to help the customer optimize their AWS environment, resolve technical issues, and achieve their business goals. The TAM works closely with the customer to understand their specific needs and provides proactive support, architectural guidance, and best practices recommendations.
B. Patch Amazon EC2 instances.
AWS performs automatic patching of Amazon EC2 instances as part of its shared responsibility model for managing security in the cloud. AWS manages the underlying infrastructure and provides patches and updates for the infrastructure components, including the hypervisor, network, and storage layers. However, customers are responsible for patching the operating system, applications, and software that they install on their EC2 instances.
A:APN Consulting Partners are professional services firms that help customers of all types and sizes design, architect, build, "MIGRATE", and manage their workloads and applications on AWS, accelerating their migration to AWS cloud. once moved then henceforth support conatct would be TAM
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