A company wants to develop an AI application to help its employees check open customer claims, identify details for a specific claim, and access documents for a claim.
Which solution meets these requirements?
A.
Use Agents for Amazon Bedrock with Amazon Fraud Detector to build the application.
B.
Use Agents for Amazon Bedrock with Amazon Bedrock knowledge bases to build the application.
C.
Use Amazon Personalize with Amazon Bedrock knowledge bases to build the application.
D.
Use Amazon SageMaker to build the application by training a new ML model.
Amazon Bedrock agents and knowledge bases are designed to help build AI-powered applications that can understand and access specific claim details and documents.
B. Use Agents for Amazon Bedrock with Amazon Bedrock knowledge bases to build the application: This is the correct answer. Agents for Bedrock can connect to and interact with various data sources, including knowledge bases. Using a Bedrock knowledge base (which could be populated with claim data and documents) allows the agent to retrieve the necessary information to fulfill user requests related to claims.
The correct answer is B. Using Agents for Amazon Bedrock with Amazon Bedrock knowledge bases allows employees to check open customer claims, identify details, and access related documents effectively.
B. Use Agents for Amazon Bedrock with Amazon Bedrock knowledge bases to build the application.
Explanation:
Amazon Bedrock is a fully managed service that allows you to build and deploy generative AI applications. Agents for Amazon Bedrock provides AI-powered agents to interact with users and help them get information, making it ideal for helping employees check open customer claims, identify claim details, and access documents.
Agents for Amazon Bedrock enable the creation of AI-driven applications that integrate with enterprise systems and use natural language processing (NLP) to answer user queries.
Amazon Bedrock knowledge bases allow the agent to access structured and unstructured data, such as claim details and associated documents, enabling employees to search and retrieve specific claim-related information efficiently.
This combination supports the application’s requirement to check open claims, identify specific claim details, and access claim documents.
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