A company tracks customer satisfaction by using surveys that the company hosts on its website. The surveys sometimes reach thousands of customers every hour. Survey results are currently sent in email messages to the company so company employees can manually review results and assess customer sentiment.
The company wants to automate the customer survey process. Survey results must be available for the previous 12 months.
Which solution will meet these requirements in the MOST scalable way?
Changwha
1 day ago