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Exam AWS Certified Cloud Practitioner CLF-C02 topic 1 question 710 discussion

Exam question from Amazon's AWS Certified Cloud Practitioner CLF-C02
Question #: 710
Topic #: 1
[All AWS Certified Cloud Practitioner CLF-C02 Questions]

A company wants to consolidate its call centers to improve the customer voice and chat experience with call center agents.

Which AWS service or tool will meet these requirements?

  • A. Amazon Simple Notification Service (Amazon SNS)
  • B. AWS Support Center
  • C. Amazon Cognito
  • D. Amazon Connect
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Suggested Answer: D 🗳️
by d00b229 at Sept. 16, 2024, 3:48 p.m.
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Nikmah
3 days, 8 hours ago
Selected Answer: D
Amazon Connect: • Receive calls, create contact flows, cloud-based virtual contact center
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ShaiTay
2 months, 3 weeks ago
Selected Answer: D
D. Amazon Connect - AWS service designed to set up and manage a cloud-based contact center that provides voice and chat support.
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d00b229
4 months, 3 weeks ago
D. Amazon Connect: Amazon Connect is a cloud-based contact center service that provides a seamless voice and chat experience. It allows companies to consolidate and manage their call centers efficiently, providing advanced features for improving customer interactions with agents.
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