A company runs an on-premises contact center for customers. The company needs to migrate to a cloud-based solution that can deliver artificial intelligence features to improve user experience.
Amazon Connect is a cloud-based customer contact center service offered by Amazon Web Services (AWS), enabling businesses to manage customer interactions through voice, chat, and email, all within a single platform
D. Amazon Connect
Amazon Connect is a cloud-based contact center service that enables companies to provide better customer service at a lower cost. It includes built-in artificial intelligence features, such as speech recognition and sentiment analysis, to enhance the user experience.
(D. Amazon Connect
Amazon Connect is a cloud-based contact center service that enables companies to provide better customer service at a lower cost. It includes built-in artificial intelligence features, such as speech recognition and sentiment analysis, to enhance the user experience.
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