A company wants to assess its operational readiness. It also wants to identify and mitigate any operational risks ahead of a new product launch. Which AWS Support plan offers guidance and support for this kind of event at no additional charge?
AWS Business Support: This plan provides a higher level of support than AWS Basic Support and includes 24/7 access to Cloud Support Engineers. It is suitable for businesses running production workloads.
AWS Basic Support: This is the free plan that provides access to documentation, forums, and basic support features. It is ideal for customers who are getting started with AWS.
AWS Developer Support: This plan is designed for developers running non-production workloads. It includes business hours access to Cloud Support Engineers and is suitable for development and testing environments.
AWS Enterprise Support: This is the premium support plan providing a wide range of benefits, including 24/7 access to Cloud Support Engineers, a Technical Account Manager (TAM), and more. It is suitable for enterprises running business-critical workloads
For assessing operational readiness, identifying, and mitigating operational risks ahead of a new product launch, AWS Enterprise Support offers guidance and support at no additional charge.
Shouldn't this be Enterprise support? Keywords "event" and "no additional cost"
AWS Infrastructure Event Management (IEM) offers architecture and scaling guidance and operational support during the preparation and execution of planned events, such as shopping holidays, product launches, and migrations. For these events, AWS Infrastructure Event Management will help you assess operational readiness, identify and mitigate risks, and execute your event confidently with AWS experts by your side. The program is included in the Enterprise Support plan and is available to Business Support customers for an additional fee.
You are correct. But "AWS count down" premium - a service which has these features are offerd to Business, Enterprise on-ramp and Enterprise support for an additional fee. "AWS Countdown Premium is available for Business Support customers as a monthly subscription for an additional fee." " no additional cost" is misleading.
AWS Developer Support: This plan is designed for developers running non-production workloads. It includes business hours access to Cloud Support Engineers and is suitable for development and testing environments.
The AWS Basic Support Plan includes guidance and tools that help customers assess operational readiness and identify risks ahead of a new product launch at no additional charge
AWS Enterprise Support: This support plan provides access to a range of services designed to help with operational readiness and risk management. It includes a Technical Account Manager (TAM) who can provide proactive guidance, perform operational assessments, and help mitigate risks related to new product launches. Enterprise Support also includes access to the AWS Well-Architected Review, which can be beneficial for ensuring that your architecture meets AWS best practices and is ready for production.
A. AWS Business Support: This plan provides 24/7 access to Cloud Support Engineers and guidance on best practices but does not include a dedicated Technical Account Manager or the full range of proactive support available with Enterprise Support.
D. AWS Enterprise Support
AWS Enterprise Support provides a wide range of benefits, including proactive guidance and support to help customers optimize their AWS environment, improve operational performance, and mitigate risks. This includes access to AWS Trusted Advisor, a tool that offers best practice recommendations for cost optimization, performance, security, and fault tolerance. Additionally, AWS Enterprise Support offers 24/7 access to Cloud Support Engineers for assistance with operational issues, architectural guidance, and proactive support for events like new product launches.
D. AWS Enterprise Support.
AWS Enterprise Support offers guidance and support for operational readiness and risk mitigation for events such as new product launches at no additional charge. This plan provides access to a team of technical experts and AWS infrastructure event management to help with operational issues and risk assessment.
Shouldn't this be Enterprise support? Keywords "event" and "no additional cost"
AWS Infrastructure Event Management (IEM) offers architecture and scaling guidance and operational support during the preparation and execution of planned events, such as shopping holidays, product launches, and migrations. For these events, AWS Infrastructure Event Management will help you assess operational readiness, identify and mitigate risks, and execute your event confidently with AWS experts by your side. The program is included in the Enterprise Support plan and is available to Business Support customers for an additional fee.
Here is my recommendation:
In the questions, focus on the main verbs and adjectives - they will give you a clue to the main point,
In the answers, eliminate the choices that do not address the questions, eliminate obvious errors and things that do not exist. Next, look for remaining choices that match the main points raised in your study material, then re-read the question.
Enterprise
Access to AWS Incident Detection and Response for an additional fee. AWS Incident Detection and Response is an add-on to Enterprise Support that offers 24x7 proactive monitoring and incident management for selected workloads. AWS Incident Detection and Response leverages the proven operational, enhanced monitoring, and incident management capabilities used internally by AWS teams and externally by AWS Managed Services (AMS).
"Operational Readiness Reviews (ORR)" are part of Operational Excellence pillar of AWS Well Architected Framework. "Operational Excellence" is one of the Checks categories in AWS Trusted Advisor Best Practice Checks. One needs to have minimum "Business Support" plan to have "Full Checks" which includes Operation Excellence Check. There is No additional or separate costs to have "Full set of Checks". And hence the answer is "A".
https://docs.aws.amazon.com/wellarchitected/latest/operational-readiness-reviews/wa-operational-readiness-reviews.html
https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html
https://aws.amazon.com/premiumsupport/plans/
*** Please read the content on all three links in given order. ***
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