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Exam RHIA topic 1 question 1618 discussion

Actual exam question from AHIMA's RHIA
Question #: 1618
Topic #: 1
[All RHIA Questions]

As HIM Director, you receive a call from the CEO informing you that she has received a complaint from a patient. The patient reports that one of the coders in your department revealed the patient's diagnosis to the patient's neighbor. What action is recommended?

  • A. Gather all the facts prior to meeting with the employee.
  • B. Give the employee a written warning.
  • C. Terminate the employee immediately for violation of the confidentiality policy.
  • D. Immediately call a departmental meeting to discuss the importance of maintaining confidentiality. A
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Suggested Answer: Explanation 🗳️
by 2cats at March 23, 2021, 12:10 a.m.

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2cats
3 years, 8 months ago
A. Gather all the facts prior to meeting with the employee
upvoted 2 times
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