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Exam AD0-E712 All Questions

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Exam AD0-E712 topic 1 question 10 discussion

Actual exam question from Adobe's AD0-E712
Question #: 10
Topic #: 1
[All AD0-E712 Questions]

Which step would a Business Practitioner take to process a refund on an order that has been invoiced?

  • A. Cancel the order.
  • B. Create a credit memo.
  • C. Create a return for the order.
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Suggested Answer: B 🗳️
by neha4882 at Jan. 2, 2025, 10:55 a.m.

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neha4882
1 week, 6 days ago
Selected Answer: C
To process a refund on an order that has been invoiced, the correct step is to: Initiate a Return (RMA) Not generating a Credit Memo directly. The return process (RMA) will then lead to the creation of a Credit Memo, which will process the refund.
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