Exam CRCM topic 1 question 202 discussion

Following mentioned are the responsibilities of:
1. Must notify the bank, either orally or in writing, of error within 60 days:
"¢ Of the institution's transmission of a statement or other documentation on which the error first appears or
"¢ Of receiving additional information or clarification provided pursuant to the consumer's request
2. Consumer's notification should include the following items
"¢ Consumer's name and account number or information that allows the institution to identify the consumer's name or account number
"¢ Consumer's belief and reasons for the belief that an error exists and, if possible, the type, date, and amount of the error (this information does not have to be given if the consumer is simply requesting further information or clarification)