During a recent compliance examination, regulators cited the bank for violations of various marketing regulations. How should the compliance professional FIRST respond?
A.
Contact the bank's marketing manager to discuss the finding
B.
Develop a policy requiring that all marketing materials be reviewed and approved by compliance before being published
C.
Set up a training class for the marketing department
D.
Review the marketing materials and applicable regulations to verify the finding.
Before taking any further action, it's essential for the compliance professional to review the marketing materials cited by the regulators and compare them against the relevant regulations. This step will help confirm whether the cited violations are indeed accurate and provide a clear understanding of the compliance gaps. Once the violations are verified, appropriate actions such as contacting the marketing manager, developing policies for review and approval of marketing materials, or providing training to the marketing department can be considered to address the compliance issues effectively.
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Cam22
4 months ago