Creditors must retain for 25 months after the date that an offer of credit is made (12 months for business applicants with gross revenues of $1 million or less) the following items EXCEPT:
A.
The text of any prescreened solicitation
B.
All other written information concerning the applicant
C.
The list of criteria used to select recipients
D.
Any record of complaints regarding the solicitation
D. Any record of complaints regarding the solicitation.
Creditors are required to retain various items related to prescreened solicitations, including the text of the solicitation, all other written information concerning the applicant, and the list of criteria used to select recipients. However, there is no requirement to retain records of complaints regarding the solicitation.
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Dex24
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