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Exam CRCM topic 1 question 9 discussion

Actual exam question from ABA's CRCM
Question #: 9
Topic #: 1
[All CRCM Questions]

In Compliance regulation and risk assessment key performance indicators usually include:

  • A. Fines or penalties
  • B. Customer complaints
  • C. Regulatory criticism from a regulator or internal or external auditors
  • D. None of these
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Suggested Answer: ABC 🗳️
by JessyJazz24 at Oct. 4, 2023, 10:35 p.m.

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Dex24
7 months ago
A, page #9. It is consumer not customer and it should not be "regulatory criticism"
upvoted 1 times
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JessyJazz24
1 year, 2 months ago
Selected Answer: ABC
Must handle criticism and the company will go smoothly
upvoted 1 times
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